Dispatcher Customer Service Representative - (Freeport, NY)

Job summary We Want You The Client Our client is committed to providing the highest quality of national HVAC and refrigeration management services. They also provide service with professionalism integrity, dedication, and ability ensuring our customers complete satisfaction. Customer Service Representative Why should you be interested? Full time hours Temporary to hire based on performance Competitive wages at $18-$20/per hour Peak and Off peak schedules What will you be doing? Communicating and coordinating with clients, vendor offices, and field technicians via phone and email, dispatching Tracking and monitoring progress of clients’ jobs and projects, from start to completion Documenting communications, status updates, and other details in job files and client systems Flagging and escalating client issues for urgent response