Sales - Customer Service - (Charlotte, NC)

Job summary Are you looking for a career that provides advancement opportunities for the hard work you do? All your Media Needs is hiring for an ENTRY-LEVEL Customer Service Agent position that includes career growth. Full Training Immediate Start We are seeking a Customer Service Agent to join our team You will be responsible for helping customers by providing product and service details and resolving technical issues. Responsibilities: Provide details about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ? Requirements: Previous background in customer service, sales