Customer Service/ Intake Representative - (Morristown, NJ)

Job details We are seeking a CUSTOMER SERVICE INTAKE REPRESENTATIVE to join our team You will be responsible for initial calls to law firm and scheduling appointments for busy family law firm. Responsibilities: Handle customer inquiries Provide info about the firm and services Document and update customer records based on interactions Develop and maintain a knowledge base of the law firm and services filing and general office duties back-up reception ? Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Superior written and oral communication expertise Company Description We are an established, growing law firm that considers all members an important part of our team. Each employee is recognized for his or her contributions to the firm's overall success. We value creativity and leadership.