Systems Administrator - (Brentwood, TN)

Position description CSI Tech is searching for a Systems Administrator to be a part of our Technical Services team. Applicants are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. The Systems Administrator will report to and receive direction from the Services Manager. Salary: 50-56k Duties and Responsibilities Take ownership of customer incidents and requests by providing telephone, remote and email support to our clients and logging incidents and requests Solve issues with 1st call resolution for computer hardware and software problems through troubleshooting techniques Expertise to manage, prioritize requests and maintain transparent communication Perform configuration and troubleshooting in Microsoft Participate in an on-call rotation Act as onsite resource for scheduled maintenance of clients Skilled at managing and exceeding end-user expectations Completion of a yearly training plan and certifications Requirements/