Service Writer - (Syracuse, NY)

Service Writer Bill Rapp Superstore is hiring and we want to talk to you!Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below!RESPONSIBILITIES: Greets customers in a timely, friendly manner Obtain customer and vehicle info Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and fees to customers Maintains high customer satisfaction standardsREQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past background as a Service Advisor