Automotive Service Advisor/Writer - Carbone Nissan of Yorkville - (Utica, NY)

Job overview COMPETITIVE BENEFITS PAID TIME OFF PERFORMANCE BONUSES UNLIMITED GROWTH Do you enjoy providing optimum CUSTOMER SERVICE when presenting product knowledge & honest guidance? If so, we want to talk to YOU We are looking for someone with an OUTGOING PERSONALITY and a knack for automotive. General knowledge of automotive is helpful. You must be comfortable talking to and INTERACTING with CUSTOMERS on a regular basis. Wages are based on experience. This entry level position has a GROWTH PATH of dispatcher, assistant service manager and service manager for the right person. Responsibilities: Greet customers and discuss vehicle concerns Consult with service technicians about necessary repairs and possible alternatives Provide customers with details about available aftermarket and manufacturer options Answer questions about service outcomes (after consulting with technician if necessary) Advise customers about warranty protections and potential cost savings Manage and oversee the service center’s