Entry Level Technical Support Representative - (Willoughby, OH)

Position overview IDentiphoto Company Ltd., is a well-established industry innovator in identity management, badging, tracking and verification solutions. We provide state-of-the-art solutions to numerous markets including schools, law enforcement, retail, medical and government entities and are currently seeking a full time Tier one Technical Support Representative to join our growing team This job necessitates direct interaction with our clients helping to resolve their technical issues through telephone communication and web-based tools to provide training and technical assistance and is also responsible for installing, configuring, modifying and troubleshooting identification hardware and software applications. IDentiphoto Company Ltd offers a supportive environment and extensive training on our industries products and services. It is our long term commitment to service, attention to detail and outstanding technical support that sets up apart from our competition.