Survey Associate - (Hadley, MA)

Measuring impact and strengthening and improving our programs is an important part of our work. In this role you will collaborate closely with our evaluators to implement and conduct surveys and other on-line questionnaires. This position is part of our growing data systems and monitoring team, and will contribute to strengthening and expanding our data pipeline and resulting data products. Responsibilities: Build and manage surveys and other on-line questionnaires. Work collaboratively with others to ensure the successful development, launch, and monitoring of surveys. Ensure that survey design aligns with existing data model and technical qualifications. Ensure data integration and CRM configuration best practices and standards are upheld. Produce documentation of the questionnaire development process, data collection methods, and other decision points as needed Set up and manage the integration between data collection tools and Salesforce CRM. Monitor and evaluate survey progress and performance.