Vocational Rehabilitation Consultant - CDS - (South Portland, ME)

Job overview: PRINCIPAL OBJECTIVES: To contribute to the overall success of Custom Disability Solutions objectives by providing timely and accurate support to our client companies and the Claims department. To assess employability, promote restoration of function, facilitate return to work. To initiate and facilitate case management and other ancillary services to assure optimum outcomes . CDS strives to ensure the independence and impartiality of all persons involved in making claim and appeal decisions. Accordingly, CDS’s decisions regarding hiring, compensation, termination, promotion, or other similar matters with respect to any individual are not made based upon the likelihood that the individual will support the denial of a benefit. ESSENTIAL DUTIES/RESPONSIBILITIES: Consistently adheres to the documented workflow guidelines and established procedures. Provides excellent customer service to both internal and external customers (claimants, employers, re-insurers, etc).