Building Automation HVAC Service Specialist I - (Latham, NY)

Position summary We are seeking a Building Automation HVAC Service Specialist I to join our team You will be responsible for helping customers by providing product and service info and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide info about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ? Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Superior written and oral communication expertise Company Description If interested in this position please apply via link below. https://jobs.siemens-info.com/jobs/230634?langen-us&previousLocaleen-US