Customer Service Representative / 0-3 YRS Experience - (Fort Walton Beach, FL)

Job details No Background Needed - Entry Level - Training Provided We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service details and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide details about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ? Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Outstanding written and spoken communication expertise Company Description Pride Marketing Solutions Inc., located in Pensacola, FL, is a nationally recognized direct marketing and acquisition firm who specializes in working with Fortune 100 and 500 companies.