Quality Assurance Specialist - (Pittsburgh, PA)

Position details Application Verification Inc. is a Pittsburgh-based full-service human resources support organization specializing in employment/ experience screening is hiring a full time Quality Assurance Manager. This position will be located at our corporate headquarter on the east side of Pittsburgh, and will work primarily Monday through Friday with daylight hours. Responsibilities: Provide high-level management and operational support in performing the day-to-day operations of the company. These tasks include: Interact with staff members at all levels in a quick paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high-level of professionalism and confidentiality Assist in the recruiting and training process to help expand the operations department Be responsible for understanding and learning client specific protocols for multiple individual clients Conduct training and on-going mentoring to employees regarding implementing and changes to