Sales Floor Supervisor - Softlines - #4448 - Salem, NH - (Salem, NH)

To serve, delight and engage our members while they shop their way. Supervises sales floor associates, specifically in the softlines areas. Ensures store team delivers a WOW customer background. Oversees the store recovery process in assigned area. JOB QUALIFICATIONS/RESPONSIBILITIES: - 1-two years of related experience - Assist in handling and solving member needs, issues or complaints - Expertise to be cross trained PREFERRED SKILLS: - Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools - Strong reading, writing, verbal, and arithmetic skills - Responsible for opening and closing the store - eighteen years of age or older - Makes eye contact, smiles and greets all Members that come within ten feet. Demonstrates "Take the Member to the merchandise" policy showing pride in our brand - Expertise to lift and move merchandise, typically a min of 20 pounds., but could be as much as 100 pounds