Restaurant Host/Hostess - (Albuquerque, NM)

What you will be doing Schedules dining reservations and arranges parties or special services for diners. Greets guests (using established script), escorts them to tables, and provides menus. Adjusts complaints of customers and alerts supervisor of any problems not able to handle. Answer customer menu questions and inform them of specials at time of seating. Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons. Answers telephone calls, takes room service orders and upsells during the transaction. Prepares beverages and expedites food orders. Collects payment from customers, totals receipts at end of shift to verify sales and clears cash register. Ensures that upon entering the restaurant the customer is greeted within ten seconds of entering. Assists in insuring the beverage service is provided within 3 minutes of seating. Coordinates transfer of room fees to the FD in a timely manner (less than 3 minutes). Qualifications