Customer Service Representative (Teller) - (Ashland, OH)

1st point of contact for most customer interactions that occur within the branch. Work as a member of a cohesive team to process a variety of transactions to include: deposits, withdrawals and payments. Responsible for cash assigned, balancing standards and maintaining the integrity of the line. Follow policies and procedures to maintain compliance. Provide exceptional customer service with each interaction. Exercise good judgment when performing job functions to safeguard the assets of the bank and the customer. Greet customers, identify their business need, complete request and answer questions. Research issues and correct discrepancies. Accept and process cash item deposits, savings deposits and withdrawals. Process loan, credit card and utility payments. Redeem and sell savings bonds. Reconcile night deposits and mailed-in transactions. Oversee the vault and ATM when assigned. Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for.