Call Center Agent - (Bellevue, WA)

Position description Major Insurance company seeking a Call Center Agent to join their Bellevue, WA team You will be responsible for helping customers by providing product and service details and resolving technical issues. 3 mnth Temp-to-Perm - Responsibilities: Handle customer inquiries and complaints Provide details about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ? Requirements: 2 yrs of previous background in a call center Expertise to build rapport with clients HS Diploma. Expertise to prioritize and multitask Positive and professional demeanor Superior written and oral communication abilities Expertise to work full-time, on-site 3 mnth Temp-to-Perm Company Description Synectics is 1 of the nation's foremost consulting firms