Personal Banker - (Dunmore, PA)

Position details Responsible for accurately processing customer transactions, addressing customer inquiries, displaying excellent customer service skills, identifying opportunities to expand current banking relationships and engaging prospects to earn new bank customers. The Personal Banker will also be responsible for opening new deposit accounts, performing account maintenance, initiating sales focused conversations and assisting with loan product conversations and application processing. Accurately processes customer transactions including deposits, withdrawals, check cashing, loan payments, and general ledger entries. Provides excellent customer service adhering to the WOW Customer Service standards of performance while seeking cross-selling opportunities. Balances the teller cash drawer, recycler and vault daily and keeps differences within an acceptable level. Seek service to sales opportunities out of customer interaction and transaction processing. Perform account opening and maintenance.