Service Writer Automotive - (Louisville, KY)

Job overview Automotive Service Advisor We are actively seeking an experienced Service Advisor for our Buick and GMC dealership. The Service Advisor recommends proper repair to our valued customers and explains the value of maintaining their vehicles for optimal performance. The Service Advisor position has a strong focus on sales and customer service. Automotive Service Advisor Position duties : Obtain customer and vehicle details Answers owners’ questions Greet customers promptly Clearly report all vehicle symptoms as described by the customer Determine and recommend needed repairs in accordance with factory specifications Verify warranty and service contract coverage; explains provisions and exclusions Prepare a complete and accurate estimate of cost for labor and parts Monitor the progress of each vehicle throughout the day