Lead of Service - Monroeville Mall - (Monroeville, PA)

Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff! Position: Lead of Service Department: Remote - Store Operations Reports to: Co-Manager Direct Reports: Yes FLSA Status: Non-Exempt Location: Monroeville, PA Department Summary: Forever 21 is seeking an analytical, energetic, and passionate team leader to add to our dynamic Retail Operations team! Job Purpose: The Lead of Service will support the ongoing success of all operational functions within the store which includes all aspects of the customer service background, cash handling, markdown compliance, product pricing, and signage. By overseeing each of these functions, the Lead of Service will drive sales and productivity by promoting our products and producing the highest quality shopping background for our customers. -- Deliverables: