Customer Service Representative - (Whitestown, IN)

Customer Service Representative Whitestown, IN Job overview The Customer Service Representative (CSR) is the primary contact for any customer. The CSR is responsible for intercepting faxed orders, keying orders in to system, conducting follow-up phone calls to requestors. The CSR is responsible for all communication between the various departments within the company and it's customers and, therefore must exercise the highest quality of phone etiquette. This position mandates a high degree of quantifiable and qualifiable results with regard to accurate, complete and timely response to internal and external Distribution Center reporting. Your tasks and responsibilities Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee. Compiles, sorts and verifies accuracy of data to be entered.