Vendor Management/QA Associate - (Chalfont, PA)

8:30-5:00 Monday-FridayJob Summary:Responsible for assisting in the management of designated vendors/clinics. Assignments include but are not limited to ensuring quality services from our Vendors and providing Quality Assurance. This role will interact with other members within the RMS team, Business Development, Procurement and On-boarding.Essential Duties and Accountabilities: Routinely audit and ensure completeness of our internal database of Vendors that include but are not limited to: Addresses Hours of operation Regulatory qualifications Services offered Service cost Confirm Vendors follow protocol Maintain and update Client protocols as needed Ensure proper network coverage for Clients Research alternative clinics for Clients to use Research clinic lists for new Clients Audit networks for Top ten clients annually and as needed Follow up on reported complaints regarding vendors/collections sites Complaint and Error tracking Provide collector training as needed following errors or establishing new