CNC Field Service Technician - (Spring Lake, MI)

Position title: Service Technician Document Owner: HR This job reports to Service Manager according to company Organizational Chart. PURPOSE OF JOB: Travel to install new equipment and resolve difficulties with company machinery. POSITION DUTIES AND RESPONSIBILITIES: (performs some or all of the following) Travel 50% of the time to customer’s facilities to resolve problems with client machinery. Install new machinery. Diagnose and resolve problems in all or some of the following areas, including interactions between areas. Mechanical issues on the equipment. Electrical issues on the equipment. Hydraulic issues on the equipment. Pneumatic issues on the equipment. Process issues on the equipment. Troubleshoot machine problems for customers, sometimes over the phone or via e-mail. Provide the customer with a positive sense of what our company is, the service technician is a front line ambassador. Communicate with Mechanical Engineering. Communicate with Electrical Engineering.