Service Writer / Coordinator - (Fort Pierce, FL)

Service Coordinator A Service Coordinator is responsible for providing support to the Service Manager, Service Team, and Customers. Assignments include working with the customer (either internal or external) to get the info required to perform the work on the boat, following through to make sure the work is completed correctly the 1st time and in a timely manner. Taking every opportunity to discover and claim warranty work as well as upsell and add on opportunities. Position Relationships: Reports To: Service Manager or Service Team Leader Key Internal Relationships: Store Manager, Service Team, Parts and Sales Team and Business Manager, Responsibilities of Service Coordinator Includes Enthusiastically embrace the Top Notch Marine Mission and Values. INSURE EVERY CUSTOMER YOU COME IN CONTACT WITH IS SATISFIED WITHOUT FAIL.