Help Desk - (Stamford, CT)

Help Desk Monroe Staffing Services is a 48-year old, award-winning, full- service staffing and consulting firm, with locations throughout the Northeast and North Carolina. Monroe Staffing Services is currently seeking Help Desk professionals. Qualified candidates must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. The goal is to create value for clients that will help preserve the company's reputation and business. Help Desk Responsibilities: Serve as the 1st point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions