Desktop Support Analyst - (Syracuse, NY)

Description: As a technician, you are the face of IT, providing immediate walk-up support to internal employees. Strong interpersonal communication expertise with a high degree of empathy are a must. We want people for who going “over and above” is 2nd nature. Have a passion for customer service and a commitment to exceeding expectations. • Provide White-Glove concierge level customer background supporting internal employees directly. • Excellent multi-tasking and time organizational skills with the expertise to thrive in a fast-paced, high pressure environment. • Provide constant updates to your users to keep them in the loop with where we are