Help Desk Specialist - (Portland, ME)

Winxnet is a vibrant, growing and quick paced IT consulting firm. With over 100 employees and offices in Portland, Maine, Methuen, Massachusetts, and Chattanooga, Tennessee.The Help Desk Specialist position at Winxnet is part of the Tier one Team and is responsible for providing regular phone support to a variety of customers. This position is housed in our Portland, Maine office. They also work directly with the Tier two staff to support escalations. This position will provide advice and consultation to customers and management on individual requests for assistance, advice, and recommendations relating to application, computer, and network issues. Additionally, Tier