Helpdesk Analyst-58708 - (Columbus, OH)

Position title: Help Desk Analyst 1/HDA1 Interviews: Phone interview with a potential 2nd interview onsite. Position will close to new submittals: Friday 1/11 @ 10AM The selected resource will need to pass a Federal Employment screening after selection. Any questions, please reach out to The agency would ideally like the applicant to start on 1/22 if possible- please note availablity in the comments section of the bid Job details: Opportunities for Ohioans with Disabilities is in need of one tier 1 phone helpdesk support staff who are patient and capable of gathering accurate info from end-users. Qualifications: 2+ years background in a technical Helpdesk role 2+ years troubleshooting technical user issues and documenting the needed info into the ServiceNow platform. 2+ years background supporting windows OS (7, 8.1 and preferably 10) 2+ years background with Microsoft active directory and Microsoft Windows OS as well as the Office suite (Office 365).