Account Representative-Part Time - (Hampton, VA)

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position description: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties Part time Hours Wednesday - Friday: 5pm - 9pm / 5:30pm - 9:00pm Saturday: 8am - 6pm Required responsibilities (other duties may be assigned): Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures. Trace customer to new address using address software or by contacting credit reporting agencies, post office, relatives, employers and other possible leads. Confer with customer by telephone in attempt to determine reason for overdue payment, review terms of sales, service, or credit contract with customer; take appropriate action if customer disputes the account(s).