Facility Services Coordinator - (Everett, WA)

Summary: The primary purpose of this position is to process facilities management work order requests from our customers. This role is accountable to manage a work order from received through completion. Each CSR is expected to process 5-15 WO’s per day with a high degree of quality and accuracy. Overall their key responsibilities reside in service delivery, customer relationship interactions and working with our supplier network and as a CSR II need little direct oversight and/or constant support from management. Essential Duties and Responsibilities: Customer Relationship Interactions - This positions requires direct interactions with level one clients and end-user customers. In this role the CSR has the responsibility to successfully interface on a daily basis with these key individuals. The CSR owns the health of those relationships. With health being measured by the level of confidence these key individuals have in the CSR assigned to their WO requests.