Lead Tech - (Dekalb, IL)

Responsible for all position requirements associated with the screening, processing, and sample collection for new and repeat donors, as well as center leadership and training. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and provide leadership to staff. All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities. Critical functions Responsibilities Committed to meet customer service expectations (5%) Greet donors as they enter and exit the donor floor. Answer phones within reasonable timeframe.