Office Assistant - (Naples, FL)

Job overview MAJOR FUNCTION Processes customer sales, payment transactions, and completes customer service tickets. ESSENTIAL DUTIES AND Assignments include the following. Other duties may be assigned. Balances cash fund every morning and evening Prepares bank deposits and daily closing summary Closes the daily A/R accurately and before the cut-off time Maintains an organized and secure office environment Answers incoming calls, distributes calls, takes messages, and checks store's voicemail Completes opening/closing procedure checklists Reviews the Delivery Inquiry to verify all sales are in a confirmed status for the next eight delivery days. Informs customers of arriving Customer Pick Ups (CPU). Processes customer sales and account transactions. Handles customer complaints, opens store notes, and follows up on existing customer service tickets Works the Expected Deliveries to ensure sales are completed and schedules deliveries as needed. Enters necessary customer comments in notepad.