Software Support Specialist - (Tampa, FL)

Jagged Peak is a global Omni channel e-Commerce solutions provider, offering enterprise ready software and services, designed to enhance the scalability, flexibility and profitability of a company's e-commerce enterprise. We are currently experiencing growth and looking for an experienced Software Support Specialist. Position details: At Jagged Peak we develop, implement, maintain, and support a complete end-to-end e-commerce platform. Software Support Specialist is a critical role that helps ensure the success of our customers. As a person who appreciates the rewards of successful implementations you will be responsible for resolving customer support issues, setup new customer installations, provide training to internal teams, and configure new software modules for customers.