Customer Service Rep - (Charlotte, NC)

Looking for a Career? HomeTeam Pest Defense is currently seeking a highly professional Customer Service Representative. Assignments include: * Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics * Providing details to prospective customers, initiating new service and properly setting up customer accounts * Maintaining good customer relationships We offer: * Robust benefits package including medical/dental/vision/401(k) plan * Tuition reimbursement * Discounted services for employees * Paid vacations and holidays * An exceptional training program * The opportunity for the professional growth and respect that comes from working for an industry innovator Necessary skills: We are seeking individuals who possess: * Effective customer service techniques. * Intermediate understanding of computers. * Expertise to calm and diffuse customers. * Excellent follow-up and management expertise * Expertise to escalate appropriate inquiries or problems to managers.