Onsite Service Account Manager - Lakeland, FL - (Lakeland, FL)

Welcome to 1 of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.The purpose of Onsite - Service Account Manager is to delight our customers by resolving their issues through fast and accurate problem identification. Resolution may include routing to the appropriate team player when applicable, providing updates to open issues to the member / customer and communicating resolution after any additional research is completed.Positions in this function are responsible for 1st - level response and resolution of issues with members and customer. Responsible for the overall delivery of benefits and services by providing support and guidance to assigned client membership base.