Programming Field Service Representative - (High Point, NC)

* Perform duties as directed concerning the contractual obligations for integration, start-up services, and operation instruction, on all digital/software solutions represented by the company. * Report the results of work performed, problems encountered, and customer interactions in the form of prompt written service reports to the Project Manager and Software Manager. * Make recommendations and corresponding reports to the supervisor for product improvements that effect operation and reliability of our products. * Maintain good relationships with customers and customer employees, resolve software problems and recommend corrective action and troubleshooting approaches. * Assist in training other Stiles personnel such as other Field Service Representatives, and the customer in the use, operation, adjustments and best use for customer application for our digital software solutions.