Customer Service Representative (Part-Time) - (Pasco, WA)

Pay starts at $17.46 Logistics done differently. At XPO Logistics we know that exceptional customer service is at the heart of our operations. As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to resolve issues. What you’ll do on a typical day: * Properly bill shipments pursuant to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers via phone, email and fax with inquiries including: tracing shipments, rate quotes, tariff discrepancies and billing and/or invoicing questions * Perform general clerical duties as assigned, including: answering and directing phone calls, filing, data entry and billing * Process over, short and damaged freight and related documentation for customer resolution * Availability to work a variety of shifts, including days, evenings, nights