Senior Lead Claims Examiner - (Billings, MT)

Job Summary: This individual works closely with leadership and teammates within the Claims department to proactively prioritize and manage workflow within the department. This position properly applies plan provisions on self-funded groups. This individual may take on special projects as assigned, handle complex claims issues and assist with team coaching and mentoring. This position maintains a comprehensive understanding of the plan document(s) under their scope of responsibility. Essential Duties and Responsibilities: 1. Workflow Management 1.1. Assists supervisors in managing the workload, correspondence and department activities to ensure productivity levels are met while meeting internal and external performance standards. 1.2. Facilitates workflow and provides backup for teammates as necessary. 1.3. Assists with or assigns special projects. 1.4. Ensure that reporting requirements are completed and communicated appropriately. 1.5.