Customer Service Representative - Western - (Phoenix, AZ)

Customer Service Representative Purpose of Position Answer incoming telephone calls and satisfy customer needs. Perform this by scheduling appointments for sales and service using iRIS (Rentokil Details System). Work with sales representatives and service specialists to maintain accurate customer records, monitor account receivables and process accurate payroll details. Perform general clerical duties as assigned. Primary or Critical responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or expertise required. Responsibilities and essential job functions include but are not limited to the following: * Have positive communication expertise and manners with customers. * Maintain customer satisfaction. * Handle confidential customer and colleague info. * Confirm; schedule; and reschedule services for the customer.