Security Officer - Embassy Suites Grand Rapids Downtown - (Grand Rapids, MI)

Job overview: Responsible for ensuring the safety and security of teammates, guests, and guest property according to Suburban Inns’ Core Values and Suburban Inns/Embassy Suites standards, and going above and beyond to ensure that guests are 100% satisfied. Required functions Report to work in professionally appropriate attire, presented neat and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go 1 step further Be alert for fire hazards and unsafe work practices and unsafe conditions. Ensure compliance with hotel and security SOP Be able to act according to all emergency procedures Ensure that all safety and security supplies are well maintained. Maintain good public relations with guests Conduct regular patrol of the property to ensure all areas are safe and secure.