Banking Customer Service Technical Support Specialist - (Lancaster, PA)

# of Openings 1 Location Name Corporate Headquarters Category Treasury Management OVERVIEW Will serve as the primary contact for all Treasury Management clients and provides support for product modifications, customer service, training, and technical troubleshooting assistance. This position will be responsible for problem resolution to end users by performing a question diagnosis while guiding users through step by step solutions for products and services by phone, emails and secure messages. Maintains and protects the bank and its business clients by adhering to compliance and security guidelines. RESPONSIBILITIES Essential Duties Become a subject matter expert for all Treasury Management products and services with the expertise to act as a resource for internal departments. Maintain good working relationships and open communication within the department and bank.