Offline Support Trainer - (Bradenton, FL)

Client Reference Code: 233437 POSITION OVERVIEW Delivers learning curriculums and programs that include new hire and skill enhancement training. This training includes, but is not limited to, ICOMS and CSG systems training across all 3 product lines, data, and operational training, new product or service launch details, sales, troubleshooting, soft skills and functional training. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer background Facilitates learning through a variety of delivery methods to develop participants' skill sets. This includes, Classroom Instruction, Virtual Training, Team Meeting Trainings, Conference Calls, Net Meeting Training, Train the Trainer sessions, Online Learning, Hands-on Labs and Peer to Peer Coaching.