Customer Care Specialist - (Concord, NC)

Terminix Service, Inc. needs to fill a Customer Care Specialist position (part-time /hours flexible 11 am-5pm or 8 am - 2 pm Monday - Friday). Job overview: Our Customer Care Specialist - Receptionist work under general supervision of Branch Manager to provide customer service and clerical support: Manage customer accounts and questions, troubleshoot questions, process payments, etc. Perform general clerical duties to include filing, copying/scanning/faxing, etc. Scheduling appointments for customers. Assist with managing collection efforts, calling customers, receive and process payments, etc. Reception duties to answer phones, take messages, transfer calls, etc. Make inbound / some outbound calls, will make commission on new customer /new pest sales. Run errands to bank and post office, make deposits at the bank, etc. Other duties as assigned. Min Qualifications: H igh School degree or GED preferred and Valid Driver's License.