AHA Designated Trainer - (Chicago, IL)

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. What we are looking for: Developmental opportunity to assist the Training Department. We are looking for individuals to deliver initial training to newly hired customer service representatives on an as-needed basis. Education/Background: Min 1-3yrs of training background. Min 1 yr Contact Centre background. Intermediate expertise with Word, PowerPoint, and Microsoft excel. Competencies: Adaptability Is able and willing to adapt to changing priorities and responsibilities. Able to adjust personal style to changing. Maintains focus and intensity and remains calm, optimistic and persistent, even under adversity. Communication