Senior Desktop Support Technician - (Austin, TX)

We Are Hiring Senior Desktop Support Technician - Field Services - Full time, Days - Chevy Chase Building - Austin, TX Why Join Ascension? Ascension Technologies is 1 of the nation's largest healthcare details technology services organizations. We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that: Support rapid and effective clinical decision making Improve efficiency and care transitions Foster info sharing across the continuum of care Make knowledge and data actionable, leading to improved patient outcomes What You Will Do As an Associate with Ascension Technologies, you will have the opportunity to provide Tier one software and hardware support. You will: Enter call data into tracking system. Diagnose and resolve problems using documented procedures and checklists. Assist with the resolution of application, hardware and software problems. Escalate problems to higher level technical support professionals when necessary.