Medical Underwriter I - (KG12204) - (Philadelphia, PA)

The Medical Underwriter I administers and services VGTL/VLT Policies and applications. Duties and Responsibilities: Responds to inquiries from Customer Service, Brokers, Policyholders, Service Offices and internal departments promptly, responding within 24 hours. If inquiry requires research Analyst will notify Requester within 24 hours. Utilizing the PACS and Voluntary Tracking System (VTS), reviews and routes VGTL applications to applicable queues. Reviews the PACS system/PACS digest to determine eligibility of application with regard to GI/Non-GI, and effective date of coverage. Utilizes GRADS and Insite systems to update employee records with coverage amounts and final actions that have been routed back from Medical Underwriting via the VTS System. Requests certificates from the GRADS system, attaches copies of applications for individual states and mails to Policyholders. Maintain a high-level of quality/quantity with regard to production goals, as communicated by management.