NWLS- Commercial Banker Support Procedure Writer 4 - (Oshkosh, WI)

The Lending Services Banker Support team provides resources for US Bank employees pertaining to commercial purpose loans by documenting policies/procedures, creating user guides, providing training, organizing our intranet page and taking incoming calls via phone and email. This position will primarily be tasked with working with business lines and production teams to maintain our policy/procedures, providing new hire training to Lending Services employees, analyzing data to determine the most effective way to engage our resources to provide enhanced end products designed to limit incorrect submissions to Lending Services by the business lines. Basic qualifications Bachelor's degree, or equivalent work background 2 to 3yrs of background in operations/technology project management activities Preferred Skills/Background General knowledge of policies, plans, procedures, products and regulatory qualifications for assigned business unit Expertise to conduct an analysis of a business need