Claim Service Assistant (1654) - (Merrill, WI)

Process new mail from work lists and review and process medical bills for compensable claims, documenting actions in claim systems. Complete claim forms and filings based on jurisdictional qualifications. Assist with photocopying claim files, cataloguing medical records and electronic claim file data, and issue claim expense payments. Locate, distribute and document unidentified mail. Back up telephone answering for claims staff. Duties and Responsibilities: Annotate, process, and address new mail found in the individual file handlers' work lists. Document actions in the claim system. Review submitted medical bills for accuracy. Process and document actions in the claim system. Direct returned Explanation of Benefits to appropriate unit for final processing. Complete appropriate claim forms and filings based on jurisdictional qualifications. As directed by claim handlers. Make photocopies of hard copy claim files. Catalog medical records and electronic claim file data for submissions to various stakeholders.