Guide Office Coordinator - (Snowbird, UT)

pay $11.50/hr This is a winter position, with a tentative start date in December All job opportunities at Snowbird Ski & Summer Resort require the expertise to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies. Accept inbound calls from guest inquiries for Snowbird Backcountry Guides. Process reservations for Snowcat Skiing, Avalanche Education and Backcountry Tours, gives details by telephone or in person concerning rates, availability, resort facilities, etc. Updates calendar and reservation system, communicates with managers any reservation or schedule or client issues. Position Functions / Areas of Responsibility 1. Responds to telephone & email requests from customers for reservations. 2. Provides details about rates/package options, payments, cancellation policies, resort facilities, etc. 3. Upsells reservations to all guests. 4. Enters reservation info in the computer system and fees credit cards at time of booking. 5.