Associate Fraud Prevention Specialist - Fraud Claims (0000C87Y) - (Depew, NY)

https://youtu.be/NnvZ77DbfXQUnder general supervision, responsible for researching and documenting fraud claims on multiple platforms to support 2 or more HNAH business functions. Validates legitimacy of claims and resolves or refers to Investigations for further review. Communicates internally within the company as well as customers and 3rd parties. Impact on the Business Manage through process, procedures and judgement a fraud claims caseload with the purpose of mitigating fraud losses by identifying and exercising recovery opportunities.Demonstrate the proficiency to manage fraud claims caseload on multiple platforms and various products.Ensure timeliness and quality measures are met or exceeded in accordance with all regulatory and internal standards.Customers / Stakeholders