CNC Field Service Technician - (Hartford, CT)

Purpose & Function: The objective of the Field Service Technician is to maintain the highest levels of customer satisfaction through the detection and resolution of issues related to the electrical and/or mechanical components of a CNC machine. If you are mechanically inclined, have background with electrical components, and/or understand pneumatic and hydraulic schematics, this may be the job for you! Day in the Life * Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations * Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues * Complete and submit proper documentation related to the status of the machine issues, repairs, and/or installations to the company office as well as customers * Promote and perform preventative maintenance on customer machine tool equipment * Conduct after-sales technical support and machine maintenance training to customers